23-10-2019 07:02 PM
Hello,
can anyone help... my washing machine won't start, I turn it on deject the programme and it starts and goes for about a minute before stopping.
model: Wf80f5e5u4x
all lights are on but flash like it's stuck and won't go any further.
please help
04-04-2020 11:12 PM
Hiya Andnichol,
So glad your machine got fixed and is working well.
Did your local washing machine guy say what the problem was please? We seemto have a similar problem with ours and wondering if it is the motherboard? We have a quote from Samsungs preferred engineering company, but worried we will be charged thier extortionate call out fee to be told the machine is irreparable.
Thanks in advance.
04-04-2020 11:15 PM
05-04-2020 04:05 PM
Hi Jelephant,
I'm pretty sure it was the carbon brush that was replaced. Seemed easy to do and he had one with him. Think it's was £60 all in.
Our machine was just out of warranty so was the only option and was worth it!
26-08-2020 01:01 AM
Hello Andnichol,
What did the issue end up being?
20-11-2020 01:49 PM
Hi - ive got this exact same issue. Do we not what fixed the problem?
20-11-2020 04:35 PM
Hi,
Yes got it sorted. It was the carbon brush that was replaced. Seemed easy to do and he had one with him. Think it was £60 all in.
Our machine was just out of warranty so was the only option and was worth it! Went through a local appliance e
30-05-2021 09:11 PM
16-08-2021 09:44 AM
Worked for me! Thank you! It is still faulty intermittently but at least it’s bought me some time to replace it!
16-08-2021 10:27 AM
Glad to hear you got it sorted…..we’ve had to replace ours now but we did get a 25% off loyalty voucher from Samsung which made it a little less painful. The machines seem so much better now than 4/5 years ago.
17-08-2021 11:59 AM
Try the Wool cycle
I had the same issue yesterday, the door was locked and it was not able to start any cycle
I choose Wool cycle and press start
After 5 mins it start working then 5C error came out, I turn it off and on the start the wool cycle again and it worked perfectly fine 😃