05-02-2017 09:15 PM
Hi all,
I've just got a new WF70F5E2W4X washing machine. I've tried to connect to it using both my iPad and android phone but I'm getting the same message on both devices.
When I press the delay and options buttons together the display reads " -: ' ". When the devices read this the washer app only says "Check the EEPROM".
What does this mean? Is there a problem with my new washer?
16-02-2017 11:28 AM
Hi there, Me_54m.
It may need an engineer. Are you able to give our tech support folks a call on 0330 7267864? (Or drop them an email with a description of the issue and your details?)
27-02-2017 08:39 AM
Hi
I've just recieved a new washing machine, downloaded the App and the same message appears on mine.
:- '
Did you get any feedback, is this just a normal setting if there aren't any faults to report, or is it something else?
13-03-2017 01:51 PM - last edited 13-03-2017 01:56 PM
19-03-2017 03:05 PM
Hi,
sorry for the delay, here's a photo of the LED.
The washer seems to work fine by the way!
19-03-2017 04:07 PM
Brilliant! Thanks @Nijsy. :smileyhappy::smileyhappy:
Our Washing Machine Support peeps were wanting this to help them with their investigation into this issue.
19-05-2017 12:03 PM
15-04-2019 05:48 PM
Hi "Smart Check" does not connect to wifi or your phone.
There is an APP called "Smart Check" when you press the correct buttons on the washing machine a number of lights appear on the washing machine.
Us the APP and scan the display this will tell you what they mean.
Its just a basic feature how to read error codes.
Some basic or older models do not have wifi.