On my old non Samsung machine, the softener pooled in the compartment up to the max line. But on this one it goes right through. Any ideas if it’s a fault or if it’s meant to work like that? I’ve tried contacting Samsung 3 times and they said they’d call me back within 48 hours and never did.
It’s a Samsung Series 5 ecobubble washer dryer 8/5kg 1400rpm that I purchased in January.
