Dispenser is open on the panel but it is totally closed

[Erik Garcia]

I have a WD11T734DBX combo washer bought last 2-3 months ago. The panel monitor says I need to closed the detergent dispenser properly in order to wash clothes. I closed it totally but the washing machine says I need to close it. Please help me

[Mmanetta]

I have a WF50A8800AV with the same issue so did you ever get it fixed and how?