26-04-2024 06:54 PM
How do I submit a warranty dispute for review ?
26-04-2024 08:07 PM
@Washter77: Please be aware that our standard warranty period for Home appliances is 2 years/24 months. If you have purchased a model which is eligible for the extended 5 year warranty, then you will be required to register for the warranty within 90 days of the purchase date. To find out more, please take a look at the link below.
https://www.samsung.com/uk/fiveyearwarranty/
26-04-2024 08:40 PM
I have done this previously and received the 5 year email but the online account only showing 2 years ??
26-04-2024 08:49 PM
@Washter77: In this instance, please head to samsung.com > Scroll to the bottom of the page > Contact us, and get in touch with our Support Team, and an advisor will be able to verify the extended warranty on our system.
26-04-2024 09:20 PM
An advisor has already done that over the phone and lied that it would update online within hours think I'll just avoid buying items from this shoddy company from now on