I recently (July) purchased a Samsung fridge freezer and registered it on my Samsung account. The fridge freezer came with a 5 year warranty. I was under the impression that registering it on my Samsung account was all I needed to do to get the 5 year warranty.
In November, I purchased a Samsung washing machine and have just logged on to my Samsung account to register it. I realised when I did so that the fridge freezer was not showing up under "my products." In the course of working out what had happened (i.e searching this community for other related posts), I discovered that I needed to visit a separate site to register for the 5 year warranty. I have successfully done this for the washing machine, but because I purchased the fridge freezer before August, it appears that the 5 year warranty offer has expired.
I'm really annoyed by this - surely if you buy a produce with a 5 year warranty it should have a 5 year warranty? I don't think the Samsung account made it particularly clear that I needed to undertake a separate step to do this. Is there anything I can do now?
