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Warranty for Home Appliance Shows Wrong Dates.

(Topic created on: 19-12-2023 02:56 PM)
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menow82
Student
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Can I please get some help sorting the warranties for these.


They're showing as expired Manufacturer Warranty : expired on 31-01-2023.
The purchase date for them all is Purchase Date 28-01-2021.


But I have the emails with the registration codes below confirming they have a 5 year warranty.

I tried to book my washing machine in for a service but the repair company said the warranty is expired. I did call the Samsung number 0330 726 7467 and they told me it shouldn't matter that I need to give the repair company the registration code for the washing machine warranty and they'd accept it. That's not the case as the repair company told me.

It needs to be fixed online. Please can I get the warranty dates updated so I can book a repair, thanks.


Registration code GBR3509315YQKWF
Product WW90T854DBH/S1
2020 Series 8 Quick Drive™ and AddWash™ Washing Machine, 9kg 1400rpm

Registration code GBR3509314SLWLP
Product NZ64N7777GK/E1
NZ6000K Induction Hob with Flex Zone Plus and Wi-Fi Connectivity

Registration code GBR3509382MZFYD
Product RB36T672CSA/EU
RB7300T 6 Series Frost Free Classic Fridge Freezer with Wine Shelf

Registration code GBR3509383MVZKS
Product NV75N7677RS
Dual Cook Flex Oven NV75N7677RS

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3 REPLIES 3
Piper123
Maestro
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Hey there

You'll need to contact the retailer who gave you the 5 year warranty to get it updated online or, if you bought direct from Samsung, you'll need to reach out to them again as they'll need to update the systems.

We are all customers on here so cannot access your account or make such changes. 🙏
menow82
Student
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Ah ok I got them directly from the Samsung site.
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menow82
Student
Options
I'll try with them again
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