Socks getting stuck in rubber seal

[Jopatel]

Hi,

I have a Samsung WW90J5456 washing machine. Since we have purchased the washing machine socks keep getting stuck in the rubber seal. We have ignored it until now as a few days ago we found a sock trapped in the filter and found pieces of the sock in the drum after the cycle had finished. 

Is anyone having this issue and is this a known fault with the Samusng WW90J5456 washing machine?

[plum117]

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I hacked the water level switched under the lid

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I imagine this is a physical hack and not just a simple setting changes?

[andy_in_ireland]

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@plum117 wrote:

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I hacked the water level switched under the lid

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I imagine this is a physical hack and not just a simple setting changes?

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yes that's right its a physical change , you have to take the lid off the washing machine and you will avoid any warranties by doing the adjustment

[Mh5]

During the washing. 

I've now turned off the machine from the plug but dont know what to do now?

[dubsmachine]

Did anyone get this fixed?

I have a brand new Samsung Bespoke machine and my daughters small socks keep getting stuck in the rubber seal during wash cycle.

Did not expect this from a "premium" machine.

[andy_in_ireland]

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@dubsmachine wrote:

Did anyone get this fixed?

I have a brand new Samsung Bespoke machine and my daughters small socks keep getting stuck in the rubber seal during wash cycle.

Did not expect this from a "premium" machine.

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try putting small items like that into a wash net bag to avoid that