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Smart washing machine help

(Topic created on: 10-03-2023 03:23 PM)
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Jodymanch
First Poster
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Smart washer -

i have a new washer , using the app I can send which wash i want to the washer but have to press the actual washer to start it. Is that right?

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4 REPLIES 4
TessM
Mastermind
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Hi @Jodymanch  , 

congrats on your new home appliance! I have found this guide from our colleagues in the Us that will help you understand how this work and guide you step by step to use this feature: Use SmartThings to control your Samsung washing machine

 

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Jodymanch
First Poster
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Hi so I don’t have the option to press start ( as it says on the guide ) 

A97CE268-92E2-415A-8D80-158658624CBF.png

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TessM
Mastermind
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 I see @Jodymanch  . Would you be able to share your washing machine model and let me know and what phone are you trying this? The washing machine model can be found inside the door on a white sticker. 

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EcoBubbleUser944
Pathfinder
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You can control the machine (start, pause and/or cancel the programme) as long as you switch the machine and switch on remote start. The button is usually on the right side of the control panel and looks like a mobile phone with the WiFi symbol on top. Switch the machine on, press the button and you should be able to control the machine from the SmartThings app with ease. Hope this helps :smiling-face: