31-07-2017 08:04 PM in
Just purchased the 9k adwash washing machine, and having installed it I am totaly dismayed to find there is no seperate spin cycle, my old hotpoint had this facitity and the washing came out nearly dry after using it. Since reading the instructions it notes that this extra cycle is only available on the 7k and 8k models, so why not on the 9k, I would not have purchased this model had i known this as the washing is still very wet compared to my old washer and that was less than half the price of this model, I would like to exchange this washer if at all possible for one with a seperate spin cycle, to say I am not very impressed is an under statement.
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02-08-2017 03:27 PM in
02-08-2017 11:05 AM in
We're sorry this doesn't have the features you're looking for, @john19. If you'd like to exchange the Washing Machine, you will need to speak to your retailer directly.
We hope this is sorted for you soon!
02-08-2017 02:07 PM in
Hi thanks for your reply, phoned currys today and on speaking to one of there call center agents, they implied that because the washing machine has been used that they probably would not exchange for a different model, and I would need to go into the store in person to plead my case, its only after installing this machine that my wife noticed that it did not have the spin only cycle as my wife washes some items by hand in the sink.
Does anyone on here know where I stand with my rights on this, as i said in my first post the 7k and 8k models both have this function, so would have thought the 9k would be no different.
Found this on the net can anyone confirm if this works or not ?
Any help on this matter would be appreciated thanks
02-08-2017 03:27 PM in
28-01-2021 09:25 PM in
This also works on the ecobubble
28-01-2021 09:26 PM in
It seems to have the feature....