SAMSUNG ICE MAKER

[DAVE78UK]

MY SAMSUNG FREEZER RF5639040SR CONTINUES TO FREEZE UP AND BLOCK AND IS COMPLETELY USELESS AND HAS BEEN FOR MONTHS. I HAVE JUST FOUND OUT I AM NOT THE ONLY PERSON TO HAVE THIS PROBLEM. I HAVE ALSO FOUND OUT IN AMERICA THEY ARE REFUNDING  CUSTOMERS.  THIS DEFECT SHOULD BE PUT RIGHT FREE OF CHARGE OR REFUNDING SO  I CAN PURCHASE A NEW FRIDGE.

[xSteveuk]

Hi,
This page may be helpful to you

Why does ice form on the bottom of my Samsung freezer?

https://www.samsung.com/uk/support/home-appliances/why-does-ice-form-on-the-bottom-of-my-samsung-fre...

There is Ice or Frost In The Refrigerator or Freezer.

https://www.samsung.com/levant/support/home-appliances/there-is-ice-or-frost-in-the-refrigerator-or-...

How old is the the fridge freezer,?
If still under warranty
Try contacting support
Explaining the issue
With your fridge freezer
https://www.samsung.com/uk/support/contact/

[mzdc911]

Sounds like we have the same   problem and it has blown me to the fullest.  I paid almost $3,000  i have been having this problem a little after a yr after i purchased .  At this point  do you have any idea the steps to take to have my money refunded to me.  what is the 10 warranty on the top of the fridge for 

[IoannisM]

The french door model along with the one with the ice-maker is an expensive pile of poo. The 10y warranty is only on the digital compressor. I had mine for four years, the icemaker stopped working, ice accumulates inside the refrigerator and Samsung washes their hands of it. Worst appliance I have ever had the misfortune of owning.