Samsung fridge freezer approx 6 months old model rs68a8520s9
The freezer suddenly started making a very loud noise like something is spinning/broken and it is continuous we can not stop it, even when turning the ice machine off on the panel.
there is no ice trapped in the chute.
when I press the button to release ice it falls but gets stuck as the flap does not fully open.
Have you tried the steps on these guides, @Melreb?
Why is my refrigerator making noise? | Samsung UK
Fridge freezer ice maker not working - how to test & reset | Samsung UK