09-11-2019 04:36 PM
Hi. Mid wash the machine started beeping and the display started flashing UC. I read up online that to turn off at the plug and leave for 10 minutes. In the meantime I drained the drum. Since then I have emptied the machine of wet washing, plugged the machine back in and now the display won't even come on. The machine does however beep and sound like it's on, but won't allow me to control anything. Any ideas? It's in warranty as it's only 14 months old.
11-11-2019 02:28 PM - last edited 11-11-2019 02:29 PM
Hey @AdamLynch30! As you correctly said, the best thing to do with an UC error is always to restart the washing machine. However, as this didn't sort the issue and the screen is not working either, you would need some technical support. You can get in touch with the Home Appliance team on this number: 0333 000 0333.
12-03-2020 12:58 PM
I now have the exact same issue, did you resolve it satisfactorily? Help please
12-03-2020 01:51 PM
Hey yes. Called Samsung and although it took a while to get the booking in an engineer came and changed the front unit. Took about 5 minutes. Clearly a bigger problem that they know about.
07-11-2022 12:16 PM
14-01-2023 06:45 PM
Mine has done the same too. Stopped mid cycle with the UC code displaying. I switched it off as instructed and now the display screen won’t come on. The machine is only 3 years old.
14-01-2023 06:51 PM
31-12-2024 09:33 PM
Mine same issue. Seems Samsung has issue with the quality controls and customer feedbacks.