RH69B8931S9 series 9 Refrigerator can't connect wifi

Billy12312000 · ‎28-11-2024

I follow the manual to press O button for 10 seconds but nothing happen, and I tried to use smartthings app and scan the sticker which is sticked inside the refrigerator but it said not support the QR code. I have no idea how to connect the refrigerator to the app. I appreciated if anyone could help me please.

Obsydian · ‎29-11-2024

Hello and welcome, not had the on my fridge, QR code worked fine.

Best to contact Samsung support, are you certain it supports WIFI?, it should also have a Smartthings logo

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Billy12312000 · ‎29-11-2024

Thanks for your feedback. Yes, I scan the smartthings QR code logo and it said not support the QR code. I contacted Smartthings team and pending their reply.

frank340 · ‎02-12-2024

Hello
I have same issue for wifi

Billy12312000 · ‎02-12-2024

I asked smartthings team and they replied me as below:
Unfortunately, your model of Fridge is not compatible with SmartThings

Billy12312000 · ‎02-12-2024

so I don't know the meaning of the smartthings sticker in my fridge...