No help

[ChrisL410]

Bought a dishwasher from Samsung, which after installation continually leaks from the main door. Contacted technical support who wouldn't do anything unless we sent a video of the problem. As I couldn't sit there videoing a dishwasher for 3 hours I couldn't send in the video. Hence I got NO support or the washer fixed. Bottom line buy a Bosch

[Aklima]

Hey, u don't need to take a video for 3 hours, just take a small video to show proof of ur problem.

[ChrisL410]

Thanks for the reply. However, it leaks intermittently, dripping down the kickboard. I've sat there for hours, and as soon as you turn your back, it drips.

[Aklima]

Oh okay

[ChrisL410]

You'd think Samsung would believe me when I tell them it's faulty instead of giving me more mither.

[Aklima]

Well they should have believed you, they will need to see the proof so they know if it's fixable at home, if not they can send the engineer out.

[ChrisL410]

It leaks, send an engineer. I assure you I'm not making it up.

[Aklima]

I am not saying you are, they just want to see the fault. You can call again and see what they say. Someone else might answer