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New microwave issue.

(Topic created on: 12-10-2024 04:20 PM)
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Wolfie
First Poster

‎12-10-2024 04:20 PM

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20241012_161428.jpg

Hi,

Got this new Samsung Smart Oven - model No MC28H5013. I'm having issues with registering this on Smart things and Samsung. I have the SN, but it is not recognising it. Any ideas? 

1 person had this problem.
3 REPLIES 3
JAMES4578
Samsung Members Star ★★

‎12-10-2024 04:34 PM

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Have you tried registering via the QR code.   More details here https://www.samsung.com/latin_en/support/apps-services/how-to-register-home-appliances-in-the-smartt... 

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


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Obsydian
Samsung Members Star ★

‎12-10-2024 06:05 PM

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Hi, sorry to be the bearer of bad news, but it's not Smartthings compatible, though I can see the Smart Oven text on the microwave.

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RipaMoram117
First Poster

Tuesday

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In response to Obsydian

Thanks I just found the same thing setting mine up. What makes it a smart oven if it can't connect to the phone lol

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