07-02-2024 08:12 PM
15-03-2024 05:52 PM
It took me 3 UPS returns to Samsung tech support before they finally agreed to replace the battery. There is a 2 year manufacturer warranty. Hold them to it. Be a squeaky wheel until you get the right person on the phone. It took almost 6 weeks and multiple trips to UPS but the issue is resolved. Hope this helps!
04-04-2024 03:41 PM
on my jet bot ai+ the battery lasted about 1 year, now I have to buy another one for the crazy price of 290€.
11-04-2024 10:46 PM
I am having similar issues and I have sent my jetbot for repair. Please do keep us posted if the issue was ever resolved.
2 weeks ago
I am having the same issue, 13 months old and it's dead bc of the battery. I can't find any documentation that shows the 2 year warranty though. Do you know where I could find it?