Dear Samsung Community
I'd like to kindly ask for help with an issue with a Samsung Heat Pump.
Model: AE090RXEDEG/EU
In general - The issue is that the Water Outlet does not reach the set target temperatures - but only for Floor Heating. It works correctly for DHW.
It seems like the Outlet Water - for some unknown reason - can't overreach 35°C. In maximum, the unit maintains temperature between 34.0°C - 34.9°C
I use the "Auto" regime, which is regulated by Water Law.
Outlet water temperature is NOT regulated by indoor temperature.
There are my Water Law settings:
201* | Outdoor Temp for Water Law (Heat)
Low: 15°C High: -15 °C
202* | Water Out Temp for WL1 Heat (WL1-Floor)
Low: Target Value: 35°C High: Target Value: 50°C
Today - It was 0.4°C outdoors, but the Water Output Temperature was regulated to 34°C. Based on the Water Law configuration, it should start at 35°C.
I also tried to manually enforce the temperature by switching to Heat (manual) mode.
I've set 40°C with a purpose to test.
Again - the Water Outlet reached 34.5°C at maximum.
I assume there is some setting that prevents the unit from allowing more than 35°C for Floor heating.
Once again - DHW works well. When the unit operates in the "Water Tank" regime, heating the domestic water, the Water Outlet is usually around 50°C. Therefore I'm sure there's no physical or performance issue of the system.
I also need to mention that the unit was NOT running based on the "Demand" regime.
Any advice will be much appreciated.
Many thanks in advance
Kind regards
Simon
