I have a DV16T8520BV heat pump dryer.
I logged a call under warranty just before it ran out.
Today under warranty 2 engineers came and replaced a large (once piece) substantial section which sits at the bottom of the dryer that everything plugged into. They had to disassemble the dryer and rebuild it over 90 minutes. I assumed it would be like getting a new dryer so much was replaced.
They did all their checks on their app where the dryer passed all the checks
Trying to dry a small load of towels, it still is not drying! only a small amount of water has been collected after running for 4 hours. I unplugged the drain hose at the back and only a few drops of water came out over half an hour
We have a second dryer where everything is working fine, and water is expelled from this same drain hose
I think something is possibly blocked with lint? Between the drum and the bits at the bottom which were all replaced. we dry a lot of towels. Waiting to hear back from the service people but has anyone experienced this and know what the fault could be?
