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Fuse Fire

(Topic created on: 03-11-2024 02:23 PM)
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Members_sdG4XsC
Apprentice
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My washing machine suddenly ground to a halt last week, the fuse appears to have caught fire and its damaged the wall socket behind i46at. Anyone else had a similar experience? It is a 10kg ecobubble ww90ta046ax. We have an engineer coming to look at it tomorrow, but to be honest, even with a repair, the trust in the appliance being safe has gone now.

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Glenntech
Samsung Members Star ★★★
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If you are in the UK. You can send a message to @Sam_UK and they maybe able to help in getting further advice.
But see what the engineer says.
Could be an issues with the socket outlet rather than the appliance
Sounds like you'd need to get a qualified electrician to replace the socket outlet itself anyway
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Members_sdG4XsC
Apprentice
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Socket being replaced by an engineer on Thursday

AndrewL
Moderator
Moderator
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@Members_sdG4XsC: I'm sorry to hear that you have experienced this issue with your washing machine. Did you reach out to our Support Team to arrange for the appliance to be inspected? It's encouraging to learn that you have an engineer booked to replace the plug socket, however I also recommend sending a private message to Sam_UK by following the steps in the link below, so we can arrange further support for your issue (if you have not already done so). 

https://eu.community.samsung.com/t5/samsung-lounge/how-to-send-a-private-message-on-the-samsung-comm...