5.5 yrs ago i bought an American Fridge Freezer model RSG5UCRS which develove a fault on freezing. Samsung refered me to a service partner in the manchester area. £93.60 for the call out only to be told that the coolant pipes which were internally had a leak and were not accessible and could not be repaired. spoke to there agent in the Philippines very poor telephone line and poor command of the english language did not help. I was given the runaround and got nowhere. Spoke to the service partner again and they do not have a number where to complain to, but would forward any email on to who they have contact with in the hope they would reply.
At present I have a fridge freezer in my kitchen which cost £1100.00 and ony given 5.5 years use.
Who do i turn to for help wit this
