@adi55 If you are based in the UK or Ireland then please send a private message to Sam_UK by following the steps in the link below, and I or one of the other mods will be able to get this escalated for you.
Same just happened with our Samsung oven door model NE63A6111/AA. Only been using for 6 weeks. Obviously a serious manufacturing defect which poses a physical danger to anyone that has bought this product. How many other ovens have the same problem?
Samsung what can you do to resolve this issue pls?
Hi @aadm , We'd advise you getting in touch with Samsung Support ASAP.
If you're based in the UK or Ireland, then please send us a PM to our Sam_UK account as advised by ChrisP88 above.
But that looks like a US model code you've posted there. Are you based in the US? If so, and you haven't contacted Samsung Support, they can be reached here: https://www.samsung.com/us/support/contact/