That's strange, @PM_Helsinki. Did you discuss the repair with the Service Centre when you realised it had not fully fixed the issue, and if so, what was their response?
The local dealer replaced our Ecobubble to a new one (took 5 monhts to get there). However, the very samy problem also exists with the new Ecobubble machine as well!.
See the picture pair below.
1) I selected 40C two-spin program and the lenght of the program was indicated to take 1:04. In most washes there's no issue: Ecobubble executes the washing program with two rinses in bit over an hour.
2) But every now and then (one out of half a dozen cases) at some point Ecobubble unexpectedely adds one or two rinses, and increases the washing time by +300%! In this example, after half an hour washing of the 1:04 porgram, a third rinse has appeared and the remaining washing time unepextedely jumped up by three hours.
I have not found any pattern to this misbehaviour. In our family we wash 'business clothing' and 'sports clothes' and 'towles & sheets' = we do not wash anything extraordinary dirty that would require time extension. Also, we fill the drum lightly (= we never overfill or 'squeeze clothes in').
Please, any adivce anyone?
The true problem to us is that this unexpected processing-time increase destroys our clothes, especailly my busienss shirts and thin clothing in general. How? Well, imagine I have 10 one-day-kept businss shirts in the drum. They would beomce perfectly clean with a 40C one-hour program, but the washer extends the washing time to 3...4 hours. Ecobubble has a separate, independently spinning 'back wall part' - with its own drive - to boost the mechanical washing effects. Now, when the washer rocks and rolls business shirts for 3...4 hours, they all become knotted into one 'big clothing ball'. This one-bulk-of-sleeve-knotted-shirts then bounces in the durn and gets hits like a basketball ... with a result, that the corners of colras, as well the tips of the sleevs get grinded. (Imagine taking sand paper and scrapping any 'corners' of clothes). Below four pictures show what I mean.
Firts two pictures: a 1:04 (2-rinse) program - with no reason - extends to a 3-rinse, three hour program during the first half hour after the start. This happnes randomly.
Picture of ten business shirts after Ecobubble has been (unexpectedely) washing the shirts for four hours instead one hour. Shirts get 'knotted' into one heavy ball by their sleeves. In this picture I had already half-way opened the 'shirt ball'.
And another example of Ecobubble destroying clothing: this is a thin ladies shirt, which (after being rocked and rolled for four hours instead of one) had got ripped in the washer. I suspect this thin material had slipped between the two 'independently spinning drum parts'. And no, we do not have a dog in the family. This and sevearl similary shredded clothes have been caused by Samsung Ecobubble washer.
Pelase help. Ecobublle destroys clothes. Any advice?
