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DV90T8240SX/S1 Tumble Dryer Not Spinning

(Topic created on: 03-07-2024 03:01 PM)
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MT94
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Hoping somebody on here may be able to help. I bought the DV90T8240SX/S1 Tumble Dryer a couple of years ago.

Samsung have now decided to not honour the "Built to last - 5 year parts and labour* plus 20 year warranty on the Digital Inverter Motor" statement and offer they introduced a couple of months after I purchased the dryer. so my basic 2 year has run out.

The dryer drum will not spin, it begins to, then rumbles and grumbles for 1 second then stops. it will then wait 10 seconds or so then repeats this constantly. 

I was hoping somebody may have some answers or seen this issue so i could maybe pay a little less in getting it repaired. (attached video if it loads).

The drum spins by hand and the fan moves in sync with this. That is about as much as I can see with out ripping it apart. I have also made sure the fuse in the plug was working (this is all Samsung support repeatedly insisted I do to fix the issue, even though it was powered on). 

Fingers crossed there is a hero out there that can diagnose this for me 

 

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10 REPLIES 10
AAR1985
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Did you ever find out what the proble was
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andy_in_ireland
Troubleshooter
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is there a motor starter capacitor on these dryers? - maybe that just needs replacing 

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AAR1985
Apprentice
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No capacitor
MT94
Apprentice
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The problem turned out to be the PCB on the top of the dryer. 5 min fix to replace. Just needed the new part. The problem was that there were no faults present until an engineer came round and plugged a phone into it. Showed up as no power even though the dryer was on. But replacing this solved the problem. Hope this helps anybody else having the same issue
AAR1985
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Did they say why the drum was still trying to turn
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MT94
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No he said he'd never seen it do it quite like that before. But he was 95% sure it was the PCB so tried that. He said if it wasn't that then likely the capacitor but this worked swapping PCB. Just need to make sure you get the right one for the dryer model
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AAR1985
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Thanks for your help will hook up muti meter to the pcb see what it say.
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AAR1985
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Did they change the main pcb or the display controller pcb
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MT94
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Main PCB when you take the top cover off. Looks like this on mine 20240725_151313_1000022952_1721916794.jpg