1 Solution
Accepted Solutions
@Sita212: If you used the model and serial number to register the device to your Samsung account, then this will use the manufacturing date to calculate the warranty period, which might not be accurate. In this instance, please hold on to a copy of your proof of purchase, as this can be used to highlight the correct warranty period (24 months from the purchase date) in the event that you fall outside the registered warranty. Alternatively, get in touch with our Support Team via the link below, and an advisor can use your proof of purchase to amend the warranty period on your customer account.
@Sita212: If you used the model and serial number to register the device to your Samsung account, then this will use the manufacturing date to calculate the warranty period, which might not be accurate. In this instance, please hold on to a copy of your proof of purchase, as this can be used to highlight the correct warranty period (24 months from the purchase date) in the event that you fall outside the registered warranty. Alternatively, get in touch with our Support Team via the link below, and an advisor can use your proof of purchase to amend the warranty period on your customer account.
