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Warranty wrongly auto set to 2 years instead of 5

(Topic created on: 26-04-2024 06:54 PM)
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Washter77
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Spoiler
Manufacturer Warranty
All Samsung products come with a manufacturer warranty which is auto-calculated warranty with serial number or IMEI. For accurate warranty period, please submit a warranty dispute for review.

How do I submit a warranty dispute for review ?

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4 REPLIES 4
AndrewL
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@Washter77: Please be aware that our standard warranty period for Home appliances is 2 years/24 months. If you have purchased a model which is eligible for the extended 5 year warranty, then you will be required to register for the warranty within 90 days of the purchase date. To find out more, please take a look at the link below. 

https://www.samsung.com/uk/fiveyearwarranty/

Washter77
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I have done this previously and received the 5 year email but the online account only showing 2 years ??

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AndrewL
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@Washter77: In this instance, please head to samsung.com > Scroll to the bottom of the page > Contact us, and get in touch with our Support Team, and an advisor will be able to verify the extended warranty on our system. 

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Washter77
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An advisor has already done that over the phone and lied that it would update online within hours think I'll just avoid buying items from this shoddy company from now on 

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