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Cannot get the grill to work on our new oven SAMSUNG Dual Cook NV75K5541 Electric Built-in Oven

(Topic created on: 10-03-2021 03:45 PM)
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MarcCopes
First Poster
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Just had our new oven but whatever we try we cannot get the grill to work.

Turn the dial to grill function select large grill option then set temperature and press ok. Element heats up and glows orange then the glow on the element gradually dies and it doesn't work.

Someone please help

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2 REPLIES 2
MarcCopes
First Poster
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Just to say I have tried it with the door open and with the door closed as that is not stated in the manual

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Aklima
Big Cheese
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Hi,
you will need to contact Samsung engineer to have a look.
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