Can't get fridge off "0" "FF" mode

[CAT161]

Spoiler

We had to defrost fridge because the ice maker constantly breaks and over freezes and now that we fixed that (got all the ice blocks out), our fridge won't cool. Says "0" on Fridge button and "FF" on Freezer button. I've tried holding buttons down to get out of "demo mode" and it just goes back to same 0 FF 

 

[Pugs1957 · Accepted solution]

It seems it's in demo mode. Have a look here https://www.samsung.com/us/support/troubleshooting/TSG01003409/?CID=afl-ecomm-cjn-cha-092118-&cjeven...

[AndrewL]

@CAT161: Please can you confirm the full model number of the appliance, and I will look into this further for you?