02-05-2024 07:18 PM
03-05-2024 02:20 PM
Hi @hajo7å1!
You can only see the map on workouts that you have started manually. You can find this by opening the Samsung Health app > Click on workout this week > Click on a workout that you have started manually and the map will appear as well as other information about that workout session.
Hope this is helpful. If you still can't find it, you are welcome to contact our customer support for more help.
11-05-2024 08:04 AM
I started manually the trekking exercise and when I finalized I saw the map in the watch but is not appearing in the mobile app. I tried where you said, and it gives me a lot of info but not the map
13-05-2024 11:27 AM
Hi @Meiko874!
If you have followed these steps but still cannot get the map, we recommend that you contact our customer support, they will be able to investigate why it is not working for you.
30-07-2024 12:18 AM - last edited 30-07-2024 12:19 AM
I found a workaround for this problem. And it IS a problem with either the Samsung Health App or the part from Google inside the Samsung Health App on the phone, because the Watch6 shows the map with the complete route.
The problem: when looking at the preview map or the full map in the training record on the phone, it just shows the starting point as a race flag pin.
The workaround: if I choose "Save route" from the context (three dots) menu, the full route is shown!
This is my current workaround, still hoping that Samsung fixes the preview map view...
HTH, Franz
31-07-2024 01:59 PM
I have the same problem and just like Franz above I can see the route when selecting "Save route".
15-09-2024 01:07 PM
Hi, I have the same problem with as mentionned (galaxy 6 and S24), does Samsung is aware of this issue and will correct it?
This feature was working untill july 2024.
13-10-2024 06:32 PM
I also have the same problem with my Galaxy watch 7....so frustrating
21-10-2024 10:22 AM
Same problem. Galaxy Watch5 Pro, Galaxy S23 Ultra. Worked until September 2024.
04-02-2025 03:19 PM
Same problem. I switched from a Garmin Instinct to a Galaxy Ultra watch phone, and same issue.
This is a SERIOUS omission from Samsung...not sure how you have an Ultra watch and phone combination, but in 2025 no map!!!