Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

z fold 6 factory inner screen protector

(Topic created on: 02-01-2025 07:08 PM)
2165 Views
Nick_7782
First Poster
Options

Can the factory inner screen protector be removed without voiding any part of the warranty? There seems to be conflicting opinions online. Also, some say that a screen protector on the inner screen can damage the screen over time. Any truth?

5 REPLIES 5
Glenntech
Samsung Members Star ★★
Options
The pre installed screen protector won't damage the screen. If it starts to lift the it will need replacing.

As far as I understand it, the screen protector is not an integral part of the screen. So removing it shouldn't affect the warranty.
But, it's open to interpretation of the repair agent and if removing it is part of the cause of the screen failure.

Not having a screen protector will of course leave it open to damage which would not be covered under the warranty

There are third party retailers that have screen protectors. Like Whitestone Dome to name one.
But you'd need to do your research. If you don't get the right one. It could cause damage

Personally I wouldn't risk not having one on my phone
GoanGeek
Samsung Members Star ★
Options
Hi.

I would definitely take it to an authorised Samsung centre first.

As you said yourself. There is conflicting opnion.

The reason being if you somehow mess up the screen then Samsung won't honor it even if its under warranty as far as I know.

Maybe a moderator will answer your question better.
Follow Me, like my posts and Mark as Solution if I helped solve your Problems.
KholaI
Moderator
Moderator
Options

Hey @Nick_7782 !

I'd definitely advise against removing the protector on your own, as this can severely damage the screen and will void your warranty. If you're experiencing an issue with the screen protector, please arrange an inspection via the following link: https://www.samsung.com/uk/support/repair/

Alternatively, you can get in touch with our colleagues over Social Media (Facebook, Instagram, or X), or give them a call on 0333 000 0333 (available from 8am to 8pm on weekdays, and 9am to 6pm on weekends).

0 Likes
patrcia
Explorer
Options

Removing the factory-installed internal screen protector will not usually void your warranty, but it's always a good idea to check with the manufacturer for specific terms. As for damage, some believe that using a screen protector on the internal screen can cause problems over time, such as air bubbles or pressure marks, but this largely depends on the quality of the screen protector and how it's applied.

0 Likes
Members_Pwi23B2
First Poster
Options

I had the same problem with my earlier flip, and I had to make an appointment at the KingsCross shop, luckily I was in London at the time. They couldn't fit the new screen, so I had to send it away. The repair people wanted £230 for a new screen, as the battery was attached to the screen, they reckoned I broke it. I refused to pay, so they sent it back, and I purchased cheap screens on the Internet, bubbles included.

I would have thought that the flip 6 would be better but it has blown away from the fold, I am waiting for my wife to renew her old normal phone so I can utilise hers whilst I send mine back.

I won't be purchasing another one.

0 Likes