08-06-2023 05:13 PM in
08-06-2023 06:22 PM - last edited 08-06-2023 06:23 PM
09-06-2023 05:12 AM in
Hello @rob585
You would need to arrange this via a Samsung Service Centre.
Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
07-07-2023 10:32 AM in
07-07-2023 12:49 PM in
07-07-2023 01:18 PM in
@rob585: If you did want to arrange for the screen protector to be replaced, and you are based in the UK or Ireland, then you can reach out to our Support Team via the link below, where an advisor will be able to assist you further.
https://www.samsung.com/uk/support/contact/
This will be arranged via a courier collection service, which takes around 7-10 days from the collection date for the phone to be repaired and returned to you.