Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Need guidance

(Topic created on: 08-06-2023 06:43 PM)
368 Views
saad432
Student
Options
I bought Samsung galaxy zflip 4 in Morocco but currently I am living in the UK. Now I bought galaxy watch 5. When I want to check BP in my watch, it says I need to download the smasung health monitoring which I did that. However, it doesn't work and the message popped up that my device is not supporting this feature and it's not compatible. I am so confused why it is not working? 
0 Likes
6 REPLIES 6
-Robot-
Samsung Members Star ★
Options
Devices anf feature are subject to the country they are purchased. And example would be the phone and watch may not be supported for BP in Morroco. Regardless of where the watch and phone is, that feature will not work

That happened to me, I brought GW5 Pro from the US but BP has not been approved by the FDA, therefore I can't have it until then and I also live in the UK but that was a conscious decision I made when I got it
0 Likes
saad432
Student
Options
So it means I just wasted my money.
lord_bangajan
First Poster
Options
You have to go to your settings and reconfigure your locatio . Then restart the phone
Pugs1957
Samsung Members Star ★
Options
That won't do it as it won't change the CSC.
PaulC59
Troubleshooter
Options
It might be worth a look here https://support.google.com/googleplay/answer/7431675?hl=en-GB and here
0 Likes
PaulC59
Troubleshooter
Options
Also it seems to be covered here re removal of Samsung region lock https://eu.community.samsung.com/t5/galaxy-a-series/region-locked/td-p/3212846
0 Likes