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Original topic:

region locked

(Topic created on: 05/04/21 16:43)
mehrdad mobile
New Member
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Galaxy A Series

I have bought a Samsung Galaxy A51  in mexico and I have used it since. However, I moved to uae for my studies. It seems that the eatisaalat SIM card is not working with my phone and region locked massage for me, I can't send texts, or make calls. How should I proceed ? 

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TessM
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Galaxy A Series

Hey @mehrdad mobile ,

 

All the Samsung phones come with an active regional lock when first bought. Assuming it's not also locked to a specific network, using a SIM from the same regional origin as the phone for at least 5 minutes of total talk time will disable the regional lock and allow you to use a SIM from any other region.

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