Ouch @ji4ko0 😔
Check with your network to see if your covered by any insurance if they supplied the phone.
And or check any relevant Home Contents Insurance Policy and some Bank Accounts provide cover as a perk of the account.
As accidental damage isn't covered by the 2 year manufacturers warranty Samsung will levy a charge.
They'll assess the phone also to ensure no damage has occurred inside the phone resulting from the impact.
I'd always advocate the use of a good quality case to provide extra grip and accidental drop protection.
If I can be of any further help then please don't hesitate. Take care. 😎
Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
I agree samsung should take this phone off the shelf
What if I do drop it again? Do I have to pay $660 everytime I drop my phone? That could end up costing me over $10,000 considering this happened to me within 3 weeks.
I have had exactly the same problem. The phone lasted about a week before it started bleeding black across the screen. Now the supplier is saying it was my fault even though i didn't actually drop it. It just started bleeding. There is clearly a problem with this phone
That's not the best advice the side of mine where there are 2 clips the hinge is coming away 500 they expected me to pay now that wasn't from dropping it I woke up and tried to open it and couldn't so I had a look and noticed that is ridiculous I've had it 8 months and that happened to it needing to have a good look at making these phones because they are very cheaply made and cost a fortune and small things like this happen