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WiFi issues fold z4

(Topic created on: 22-06-2023 08:56 PM)
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Kenso62
Pioneer
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The WiFi won't turn on. I am do not want to factory reset my fold
Any solutions?
18 REPLIES 18
nowdeleted
Big Cheese
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You could try a soft reset of your network connections. This only affects the network connections but it will lose any saved passwords
GoanGeek
Samsung Members Star ★
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Or simple turn your phone Off and On.
"WI-FI went down for five minutes, so I had to talk to my family.
They seem like nice people"
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Kenso62
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I've tried all that and nothing worked. I even had a Samsung Tech on smart tutor and couldn't solve the problem. And all this just started today.
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TechZilla
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Have you got airplane mode switched on by accident?
TechZilla - Samsung Members Star
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Kenso62
Pioneer
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WiFi button won't just activate. It is not in flight mode as data is working perfectly fine
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JoeD2
First Poster
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I have exact same issue. Wifi won't turn on. Can't run diagnostics on wifi because you have to turn wifi on before you run it

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Kenso62
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I ended up sending mine in for repairs and the next thing I was being asked to pay for screen damage repairs which I refused as my screen was perfect when I sent the phone in. However, I have since received an email saying that 'they are waiting for spares' to repair the issue. I have now been without my phone for a week!!

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johnny35
Journeyman
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This issue has been happening to people for a year. 

Here is the z fold 3 thread: https://eu.community.samsung.com/t5/galaxy-z-fold-z-flip/fold-3-wifi-not-turning-on/td-p/6368540/pag...

Here is a more recent thread for z fold 4: 

https://eu.community.samsung.com/t5/galaxy-z-fold-z-flip/fold-4-wifi-not-turning-on/td-p/7525690/pag...

I can't believe they haven't resolved the issue. Was looking forward to z fold 5 but might have to chose a different phone now. 

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Kenso62
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My phone was returned unrepaired because of a 'damaged' screen. This sucks
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