Whatsapp calls muting when screen locks

[Members_67mwYEd]

Hi,

I recently got a Z Flip 5 and have noticed that when on a Whatsapp voice call, if the screen locks/dims whilst on the call, the call automatically goes mute.  I can't hear them and they can't hear me.  As soon as I unlick the phone, we can hear each other again.  It's really annoying, and I have to keep the screen 'active' to stop it happening.  I've checked battery optimisation etc and everything is switched to unrestricted.  

[srin2]

i can't seem to remember what i did but i followed a tip from the web. it solved my problem...

[My call get mute]

I got the same problem and whats app is not helping 

[afeef]

I am facing the same problem on S25 Ultra. Did you got the solution?

[srin2]

settings - battery - background use limit - sleeping aplications / deep sleep aplications - WhatsApp - delete (be sure to remove it!)

finish

[srin2]

settings - battery - background use limit - sleeping applications / deep sleep applications - WhatsApp - delete (be sure to remove it!)

finish

[FrankB1]

Not listed in my deep sleep list

[Richelle71]

In mine neither. Problem not solved 😞

[My call get mute]

I got whats app business install and used it and later i got back to normal its working fine now