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Z fold 5 settings crashed

(Topic created on: 05-02-2024 02:08 PM)
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mckenzie16
Journeyman
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Every time I got to setting on my phone and click on samsung account it crashes every single time Dose anyone have the same problem 
2 REPLIES 2
AtshaamY
Moderator
Moderator
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Hi @mckenzie16.

I'd like you to perform a Soft Reset on your phone. Press and hold the Power and Volume Down buttons for 10 seconds until the phone restarts.

If your issue persists, then start your phone in Safe Mode. Steps on how to do this are available on our website here: https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/

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mckenzie16
Journeyman
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I did a soft reset and my setting keep crashing like when I click on my samsung account it opens up but crashes I'm in safe mode and it works fine 

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