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Updating apps on google play store

(Topic created on: 13-10-2024 08:56 AM)
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j3griff
Explorer
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Anyone with a z fold 3 having problems updating apps.

Keep getting try again

Tried deleting cache have plenty of storage but nothing seems to work
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AndrewL
Moderator
Moderator
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@j3griff: While I'm not sure if the issue you're experiencing is the same, I recommend taking a look at the troubleshooting steps offered in the link below, to see if this helps. 

https://eu.community.samsung.com/t5/galaxy-s23-series/6-1-1-update-apps-now-not-updating-s23-ultra/m...

If this isn't applicable, then please try pressing and holding the Volume Down and Side buttons together for around 10 seconds until the phone restarts, as this will perform a Soft Reset and resolve any temporary software issues which might be a contributing factor. Don't worry, this won't affect your personal data or settings. You may also wish to try resetting your router, or connecting to another Wi-Fi network, as the issue could potentially be network related. 

BandOfBrothers
MegaStar
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Hi @j3griff 

Is the updating issue with some or all of your apps 🤔 

If your deleting the individual apps cache then also as a process of elimination try >

  • Clear Cache Files from the phone's System Partition Section  > https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to insert your earphones or hook upto a powered On Laptop or use a Tv's USB Port to access the Clear Partition Section. This may help with lag or stutters as this clears the phone of old/unused or broken cache files.There is also a Repair Apps option in the Menu System too { Possibly excluding the s²⁴ Series of phone's } 

If i can be of any further help please don't hesitate to ask  😎 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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j3griff
Explorer
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Thankyou it was the app protection
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