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Unable to send 5 digit texts

(Topic created on: 20-12-2023 10:45 AM)
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waxey
First Poster
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Anyone know how to unblock this? I used to be able to send these texts. Couldn't find anything in settings.
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3 REPLIES 3
Piper123
Samsung Members Star ★
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Hey there

Most likely network dependant.

1. Do you have a spend limit on your contract? If so are you over this limit?

2. Have you turned off Premium Rate Text messaging? For example Vodafone allow you to do that in your MyVodafone app settings or online.

One of the above is the most likely reason why you've not been able to send them.
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waxey
First Poster
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Hi

Thanks. I've sorted it. Raised spend limit,
Waxey
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Piper123
Samsung Members Star ★
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Excellent news 👍
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