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Ui 7.0 update fold 4 screen freeze & deathloop

(Topic created on: 2 weeks ago)
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jhazel1970
Student
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It's not a third party app After update My fold I started doing a death loop I don't believe the Android 7.0 update accounted for Fold phones😠

Samsung fold 4 after android update 7.0 folded screen would freeze when opened then when I shut it i would be in death loop of it trying to reboot. It would work with front screen. I would forget and open middle screen and freeze then death loop. 

paid $200 for warranty replacement. 1 week now and middle screen freezes but front screen works fine.

I am tired of this...If I get another replacement, it will do the same thing. it says UI problem.....on both phones

48 REPLIES 48
EdC2
Journeyman
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I also planned to buy a new phone if it cannot be solved on next month's one ui 8.0 update, too.

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Bima199
Apprentice
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Hi all.

I guess this is the samsung plan to customer for buy new phone. They will not give fix patch until they new phone sold. I just thinking to move from samsung. 

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Karlovarak
Explorer
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No a jaký telefon mimo Samsung.  Chci zase otevírací,  vyhovuje my na praci s tabulkami a s maily.  Zatím je v tomto směru Fold zřejmě nejlepší. 

Translate:

Well, what phone is there besides Samsung? I want a flip phone again, it suits me for work with spreadsheets and emails. So far, the Fold is probably the best in this regard.

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Bindex
Helping Hand
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It's definitely a bug, sometimes it happens, I highly doubt will risk their reputation for such a move to sell more phones, as it would turn people away from Samsung. 

 

MrBindex | Tech enthusiast
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Bindex
Helping Hand
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@Karlovarak @EdC2 Have you spoken with Samsung customer service?

MrBindex | Tech enthusiast
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EdC2
Journeyman
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I have called HK CS to tell.

I have left message in Samsung FB sell post, and samsung immediately ask a representative to call me and I told her the details.

I have press feedback button in SAMSUNG MEMBER app.

I have done all I can think of, besides opening post in community.

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EdC2
Journeyman
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*One UI 7.0** introduced several unexpected problems for **Galaxy Z Fold 4** users, particularly affecting the main screen. Many reported issues such as **black screens, flickering displays, static noises upon unfolding**, and in some cases, total unresponsiveness that required a **forced restart**. These problems seemed to stem from **software conflicts or optimization failures** within the **One UI 7.0 firmware**, possibly linked to changes in **Samsung's foldable display handling algorithms**. 

 

**One UI 8.0** is set to deliver refinements, including **better AI integration, enhanced multitasking, and system stability improvements**. However, **Samsung has not officially confirmed** whether the update directly fixes the **Fold 4 main screen issues** caused by **One UI 7.0**. If Samsung received enough feedback about these problems, they might have quietly included a fix in **One UI 8.0**, or they may roll out a **dedicated patch** to fully address these concerns

 

from copilot. 

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Karlovarak
Explorer
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Že by konečně přiznaly že udělali chybu.  To se divím.

Dnes jsem komunikoval se Samsung Česká republika a o ničem stále nevědí a chtěji abych poslal telefon do servisu. Hlašení přes membres jsem posílal několikrát ta knevím jak jinak poslat víc zpěné vazby?

Translate:

That they would finally admit that they made a mistake. I wonder.

Today I communicated with Samsung Czech Republic and they still don't know anything and want me to send the phone to the service. I sent the report via membres several times and I don't know how else to send more foam links?

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Karlovarak
Explorer
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Tak nový telefon sprovozněn a Fold 4 půjde na přehrání softwaru. Údajně umí náhrát jinou verzi tak se nechám překvapit.

Translete:

So the new phone is activated and the Fold 4 will go for a software update. Supposedly it can upload a different version so I'll be surprised.

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