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Ui 7.0 update fold 4 screen freeze & deathloop

(Topic created on: 2 weeks ago)
863 Views
jhazel1970
Student
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It's not a third party app After update My fold I started doing a death loop I don't believe the Android 7.0 update accounted for Fold phones😠

Samsung fold 4 after android update 7.0 folded screen would freeze when opened then when I shut it i would be in death loop of it trying to reboot. It would work with front screen. I would forget and open middle screen and freeze then death loop. 

paid $200 for warranty replacement. 1 week now and middle screen freezes but front screen works fine.

I am tired of this...If I get another replacement, it will do the same thing. it says UI problem.....on both phones

48 REPLIES 48
Bindex
Helping Hand
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I can recall seeing someone else having this issue with their Fold 4 or Flip 4 since updating. I will see if I can find the post and I will add it here or send it a DM to you. 

MrBindex | Tech enthusiast
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Karlovarak
Explorer
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Ano pokud je na zdroji tak lze instalovat upgrad , ale další průběh je shodny jak pro rozložený tak složený telefon. Tedy 2x restart a upgrad není nainstalován. První restart si vžádá telefon a druhý je samovolný.

 

Yes, if it is on the source, you can install the upgrade, but the next process is the same for both the disassembled and assembled phone. So 2x restarts and the upgrade is not installed. The first restart is requested by the phone and the second is spontaneous.

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Karlovarak
Explorer
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Tak to je velká škoda, samsung to zřejmě moc nezajímá.

Jestě poznatek k těm restartům, pokud se udělá v zavřeném stavu tak telefon nenajde siť (zůstane trvale offline)

 

That's a big shame, Samsung doesn't seem to care much.

Another thing to note about those restarts, if done while the phone is closed, the phone won't find the network (it will remain permanently offline)

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Bindex
Helping Hand
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I see, well I am unsure at this point what else to recommend, I suggest contacting Samsung and seeing what they can offer / do. If I can find anything that could help, I will let you via DM or this post. 

MrBindex | Tech enthusiast
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Bindex
Helping Hand
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Sorry, So your wifi doesn't work at all when doing the update or the won't connect to the internet when unfolded?

MrBindex | Tech enthusiast
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Karlovarak
Explorer
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Wi-Fi se ukáže jako aktivní ,ale nic nenajde. Bluetooth nejde vůbec pustit.  A pokud pustim telefon ve složeném (zavřeném) stavu tak nemá žádný signal. Ani Esim nevidí. Jakmile ho rozložím síť okamžitě najde.

Translation: Wi-Fi appears to be active, but it doesn't find anything. Bluetooth can't be turned on at all. And if I leave the phone folded (closed) it has no signal. Esim doesn't see it either. As soon as I unfold it, it finds the network immediately.

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Karlovarak
Explorer
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Povedlo se někomu telefon znovu zprovoznit ?

 

translet:

Has anyone managed to get the phone working again?

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EdC2
Journeyman
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Seems this post cannot be searched from google now.

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EdC2
Journeyman
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all of us are waiting for one ui 8.0 and hoping it can fix the fold 4 issue, right?

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Karlovarak
Explorer
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Objednal jsem nový telefon, potřebuji fungovat a ne se modlit jestli vydrží nošení v otervřeném stavu a jak dlouho bude trvat náprava jestli vůbec nějaká bude.

 

Translet:

I ordered a new phone, I need it to work and not pray if it will withstand being worn in an open state and how long it will take to fix it, if there will be any at all.

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