This will be my last Samsung phone. Total rip-off

[missydb]

Anyone else being shafted by Samsung?

 Both of my Fold 4 phones have screens where the film has lifted. A scratch on the bottom of one phone, that is honestly nowhere near the lifting was enough for them to invalidate the warranty. Both phones under a year old. I am SO disappointed. It surely cat just be me?

This is a MAJOR FLAW in the phone. One Samsung knows about. This is supposed to be it's main feature. For the cost, this is shoddy and is sub standard.

Do not be fooled by the glossy advertising!

[tt1980]

Never dropped my flip 4 , hinge broke then smashed my screen , still have 500 to pay on contract , will never buy Samsung phone again as they refuse to fix it as it's over a year old, scum!!!

[tt1980]

And I've lost so much info, photos as my old phone cant download from it

[Members_YeYkWsw]

i have exactly the same problem , screen lifted at the fold and Samsung took the phone , carefully looked for any unrelated tiny mark and said warranty voided , absolutely shocking , I am very careful with my phone and it has never been dropped , it's a design fault and they have an escalations team who just repeat the same thing , never again will I buy another Samsung product , stay away from anything foldable , great idea but in reality it just doesn't work