Strange bubble on galaxy flip 4 screen?

[uni123]

I bought the galaxy flip 4 in August 2022 in the last month I started to see hairline cracks and now a very large crease across the middle of the screen. This morning I've noticed a clicking/cracking sound when closing the phone. Would it be worth getting the screen protector replacement or is this another problem?

[SomersetSAS]

Replace the screen protector

[skarimova]

the best solution is to contact the place where the phone was bought and most likely it is under warranty, and this breakdown is included in the warranty or not. In my same case, I was offered to repair it for 500 euros, since this is not their defect, but I myself did (as they said, but did not confirm it in any way) I was left without a phone, without money and without help. Good luck to you!

[uni123]

I bought it directly from Samsung so I'm hoping they are useful. Sorry to hear about your experience 😞

[AndrewL]

@uni123: I'm sorry to hear that you have encountered this issue with your Galaxy Z Flip4. If you're based in the UK, you can arrange a one time, free of charge replacement of your screen protector. With this in mind, please reach out to our Support Team by heading to samsung.com > Scroll to the bottom of the screen > Contact us, and an advisor will be on hand to assist you further. 

Please be aware that if physical damage is identified by the engineer during the inspection of the device, then a charge will be applicable to cover the cost of the service and any necessary repairs. Don't worry though, as you will be contacted with any quotations prior to the service going ahead, allowing you the chance to opt out, should you not wish to proceed. 

[uni123]

Hi, thanks for your reply. Ill comtact today l. I've never dropped the phone or anything like that.