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Spam call ?

(Topic created on: 01-07-2023 02:49 AM)
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Firedragon
Apprentice
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Very infuriated... 
Got a call and answered but she said wrong call so i ended the call quickly. She called again in 2 hours but I didn't answer. Then called again but I declined. 4th time AGAIN and she said oh again wrong call so weird ... 
I usually don't pick up fraud call but this is an unnecessary spam. Anyone experience the same problem?
 

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10 REPLIES 10
BandOfBrothers
Samsung Members Star ★★
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Hi @Firedragon 

I'm not usually affected by such calls as I choose not to answer private or withheld calls or numbers I do not recognise. 

To add ~ On the phone in Phone App > Tap on the 3 little dots in the top Rh Corner > Block Calls > Toggle On Block Calls from Unknown Numbers should help to stop such incoming calls.

Also > Block Spam and Scam Calls >  Caller ID and Spam Protection.

If anything does get through in regards to a number I don't recognise then I  manually Block the number after ignoring it. 

Your network may also be able to help from their support team @Firedragon 

If I can be of any further help then please don't hesitate. Take care.  😎 

 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

PaulC59
Troubleshooter
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I get a lot of spam calls, I usually just end the call and press the block option which appears for a couple of seconds after you end the call. I also use bitdefender and have spam protection activated so a lot of known spam and fraud calls are picked up and you get a warning
Firedragon
Apprentice
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Yeah I blocked her thank you. Was worried if it was a family or friend that was calling but it was very random and especially at night time it's very frustrating.
Firedragon
Apprentice
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Yes usually the fraud/ spam call comes up in the call but this woman kept calling. She said wrong call but continously called. It was very frustrating at night but thank u🥲🥺
Steven9761
Troubleshooter
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Sounds like she has simply stored the intended recipient's number incorrectly.
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JAMES4578
Samsung Members Star ★★
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I use the Hiya service and get few spam calls however I also tend not to answer  numbers I do not recognise.   A message should be left if happens to be something important.  Exception is if expecting hospital call which are 0800 numbers .

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


MNas04
Troubleshooter
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Use Hiya service as @JAMES4578 suggested. It does help to reduce the number of potential spam calls. Plus it automatically detects and block numbers which tends to be malicious. I usually report these sorts of numbers. Same thing if I was to get a scam text message, I just forward it to 7726 then delete the message afterwards.
JAMES4578
Samsung Members Star ★★
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Yes it it is worthwhile reporting spam/scam calls.  The 7726 spells spam on the keypad as I am sure many know.  This is a one  site for phone number check https://who-called.co.uk/  to see if others have had a negative experience though do get an instinct for scams. 

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


MNas04
Troubleshooter
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I always use that website to track down if another people had similar experience
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