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Screen rotation stop working after 5.1.1 update?

(Topic created on: 22-10-2023 02:36 PM)
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zfolded3
Apprentice
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Zfold 3 stop screen rotation and transfer to inside screen when you open after 5.1.1 update. Works fine in safe mode. Anyone else have this issue?
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4 REPLIES 4
JAMES4578
Samsung Members Star ★★
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@zfolded3  that would indicate that the problem may be with a 3rd party app, have you installed many recently?

However have you cleared the cache partition recently as advisable after updates, temporary cache files are deleted but Your Data is intact.   Follow these steps:

1. Turn off the device.
2. Connect To Computer or plug in USB-C Headphones , Press and hold the Volume Up key and then press and hold the Power key
3. When the Android logo displays, release all three keys.
4. Wait until the Android system recovery menu options appear.
5. Press the Volume down key several times to highlight wipe cache partition.
6. Press Power key to select.
7. Press the Volume down key to highlight yes, them and press the Power key to select.
8. When the wipe cache partition is complete, Reboot system now is highlighted.
9. Press the Power key to restart the device.

You can also Repair apps from the same Recovery Menu?

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


zfolded3
Apprentice
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Just tried this, cache wiped, no luck.
JAMES4578
Samsung Members Star ★★
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Oh right, can you try uninstalling recent 3rd party apps (if applicable) to see if that makes a difference.

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


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zfolded3
Apprentice
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Thank for your help, no luck yet, need to roll back the update or wait for the next one. 😔