04-01-2022 01:50 PM
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Hi Team,
I bought my Samsung Z Flip thru Du mobile service in UAE. And am still paying my EMI six months back my mobile screen broke. At that time I had the warranty so it was fixed by Samsung Care but now the warranty is expired and it is the second time the screen broke.
The phone is expensive but the quality of the phone is very bad. How come the screen can break without any reason twice within 16 months. This is creating a bad reputation for the innovative products of Samsung. My heart broke looking at the phone.
04-01-2022 02:08 PM - last edited 04-01-2022 02:08 PM
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You could try contacting support
https://www.samsung.com/uk/support/contact/
Maybe a fault Or book a repair
04-01-2022 04:44 PM
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04-01-2022 05:11 PM
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@PJ2409: I'm really sorry to hear that you have encountered further issues with your Z Flip, and understand your frustration completely. I'm limited in the support that I can provided from this position, as I am based in the UK, however I recommend reaching out to Samsung Support in your region, where an advisor will be able to assist you further, and arrange an authorised repair.
Contact Us for Product Support | Samsung Gulf
04-01-2022 06:24 PM
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