Sansung account problem

Account recovery · ‎17-02-2023

Hi i got the Samsung from my mother in law as she upgraded. She has forgotten her login details for Samsung account. Any ideas how to change as it won't let me change account as it needs to access her Samsung account.

BandOfBrothers · ‎18-02-2023

Hi @Account recovery

Samsung-account/how-do-i-change-reset-my-samsung-com-account-password.

And Samsung-account/how-to-reset-your-password-when-logged-out.

The Account Holder will need to access the above Samsung Support links in order to follow the protocols to reset her password.

If I can be of any further help then please don't hesitate. Take care. 😎

Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "