Samsung refusing to repair Fold 4

[Members_gPjhwJh]

My internal screen split in November last year just by opening the device. 

Again, when unfolding the device the screen has split. 

Samsung have refused the warranty repair due to front screen damage. (there is a couple of chips, no problem with front screen)

Pretty annoyed as this phone is still under warranty. 

I was planning on switching to fold 5 on next upgrade but no chance now whats the point in a warranty if they refuse it. 

I have seen a few people having issues with screen splits so they know it's the phone and not front screen damage. 

[Robin999]

If they notice damage, they can argue that this has contributed to the screen issue. Your device has to be pristine to pass the dreaded warranty test.

[Easty]

Cause you need accidental cover policy if you've damaged phone regardless if it's affecting your issue, manufacturers warranty covers faulty device without damage .
Have you got cover via bank account or home insurance ? Worth checking ....

[Mabesfold4]

I have the same problem now did you argue with it further so no replacement