Samsung pay not working

[Leeuk]

Samsung pay is in German and I can't set it up...I used Google translate and says I need to do a software update but there isnt any update and it's in German anyways. Need help as Samsung pay is my got too I use it everyday

[alcabcucu]

Already tried that before posting here. More than ten times, even with the SIM card of another operator. It didn't work either.

Thanks in any case for trying.

[Members_JkRYRXZ]

I can confirm it did not work 😞 now I have to set my phone up all over again! 🙃 

[JACKMOTO]

That sucks thanks for letting me know got same issue m8

[Members_k5JwTQA]

Same issue, tried the previous solutions and nothing works. DONT WASTE YOUR TIME WITH A RESET IT DOESNT WORK. I wonder if someone has forgot to flip a switch at Samsungs end with the device shipping a week earlier than expected…

[Members_jm1meer]

Great news, they fixed it.

Carrier OTA update received and a Samsung Pay update installed..... check your phones.

Looks like Samsung fixed the problem.

The phone still shows as being EUX but  now Samsung Pay works. 

[alcabcucu]

Not yet in Spain, I'm afraid. But I hope something similar happens in my region, soon.

Good luck to you all!

[MathersM]

Hasn't come up for me but thanks for letting us know

[Members_k5JwTQA]

After reading the post above about the OTA update, I did the following and it seemed to trigger it:

Check for Software Update, nothing.

Turn off WIFI, Power off the phone, Power on phone, check for software update, nothing. 

Leave the phone on the side (wifi off) for 5 mins, check phone and there is a notification about a "service provided update. Restart phone to install, and now Samsung Pay works

[Members_k5JwTQA]

warning, the update also seems to have reset the One UI Homescreen layout to the factory default. 

[Jayvee999]

Yes mine just updated. Had to reset home screen as everything went back to factory default. Samsung pay now working on flip 3 on EE👍