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Samsung news feed not loading links

(Topic created on: 16-09-2021 08:57 PM)
9634 Views
Shenarah
Explorer
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Hi. Recently the Samsung news feed to the left of the home screen only loads a few of the stories when clicked. The rest just give a blank screen with 'upday' in the top left.


image

Is there a problem with the service? 

1 Solution


Accepted Solutions
Solution
Ventor
Samsung Members Star ★★
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@Shenarah Hello, try these steps. Go to Applications and look for the Upday app, in Storage clear the cache and Data. Check if it has been solved.
If the problem persists, turn on Show system applications and find the System app UI, clear the cache, reboot and check. Greetings.






"The quieter you become-the more you are able to hear..."


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7 REPLIES 7
LiquidSnake
Big Cheese
Options
Possibly try wiping the cache partition on the device and that should resolve the issue. Hope this helps! 😁
Shenarah
Explorer
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Ok tried that. Still doesn't work. I'll just move back to Google news. Thank you.
LiquidSnake
Big Cheese
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No worries! If my tip helped in any way, could you please click the three dots on my comment and select accept solution? Thanks! 😊
Solution
Ventor
Samsung Members Star ★★
Options

@Shenarah Hello, try these steps. Go to Applications and look for the Upday app, in Storage clear the cache and Data. Check if it has been solved.
If the problem persists, turn on Show system applications and find the System app UI, clear the cache, reboot and check. Greetings.






"The quieter you become-the more you are able to hear..."


Shenarah
Explorer
Options
That did it. Thank you. 🙂
Ventor
Samsung Members Star ★★
Options

@Shenarah I am very glad that you have solved it, greetings.😀






"The quieter you become-the more you are able to hear..."


juneyj
Pioneer
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I am happy u solved it
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